Privacy Policy
How OnlyRent handles personal information for rental operators and their customers.
Who we are
OnlyRent is operated by Infinity Code Pty Ltd (ABN 50 668 973 439), Melbourne, Australia. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information we collect
- Operators: business details, account holder name, email, phone and billing information.
- Renters (on behalf of operators): name, contact details, driver licence details, rental history, signatures and vehicle condition photos.
- Website visitors: details submitted through our demo and contact forms, plus basic technical data such as IP address.
How we use it
To provide the OnlyRent platform: generating rental agreements, processing payments, storing condition reports, sending notifications and producing financial records for operators. We also use contact details to respond to enquiries and provide support.
Payments
Card payments are processed by Stripe. Card numbers are sent directly to Stripe and are never stored on OnlyRent servers.
Storage and security
Each operator's data is kept in a separate database. Documents and photos are held in private storage and accessed through expiring links. Access within each operator account is controlled by staff roles.
Sharing
We do not sell personal information. We share it only with service providers needed to run the platform (such as payment, email, SMS and hosting providers) or where required by law.
Your rights
You can ask to access or correct the personal information we hold about you. Renters should contact the rental operator they hired from first; operators and visitors can contact us directly.
Contact
Privacy questions or requests: hello@onlyrent.com.au