How it works
From first car to final refund,
From first car to final refund,
step by step.
Here's exactly what happens in OnlyRent across the five phases of a rental, and how little of it you have to do yourself.
1
Phase 1 · Setup
Add your fleet and connect Stripe
A one-off setup that takes about an hour. After this, OnlyRent has everything it needs to run rentals for you.
- Add your vehiclesMake, model, rego, VIN, photos and documents.
- Connect StripeA guided Stripe Connect Express sign-up. Funds settle straight to your bank.
- Set your ratesWeekly rent, bond and insurance per vehicle.
2
Phase 2 · Booking
Create and confirm the booking
Pick a customer and an available vehicle. The moment you confirm, the paperwork goes out on its own.
- Create the bookingDates, vehicle and rates prefilled. Blacklisted customers are blocked.
- Confirm itA reference number is issued and the vehicle is reserved.
- Contract sent automaticallyThe agreement PDF and payment link are emailed to the customer.
3
Phase 3 · Customer onboarding
Customer signs and saves their card
Your customer opens one secure link on their phone. No app, no account, no password.
- Sign the contractSignature, timestamp and IP address recorded on the PDF.
- Save a card securelyCard details go straight to Stripe and never touch your systems.
- You're notifiedThe booking shows ready for pickup on your dashboard.
4
Phase 4 · Active rental
Start the rental and let it run
Hand over the keys. From here, weekly billing and paperwork happen without you.
- Start the rentalBond, first week and insurance charged as one itemised payment.
- Weekly chargesRent charged every 7 days, with automatic retries and late fees.
- Condition reportsPickup photos accepted by the customer and stored as a PDF.
5
Phase 5 · Completion
Return, reconcile, refund
When the car comes back, OnlyRent works out the bond and closes the rental for you.
- Log the returnOdometer, fuel and return photos captured.
- Bond reconciledDamage, tolls and unpaid rent deducted automatically.
- Refund processedThe balance goes back to the card via Stripe, with an itemised statement.
See the whole flow live
We will walk through a real booking from confirmation to bond refund in a 30-minute demo.